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Our History

GLOBAL MEDICARE MARKETING started in 1998 in response to the overworked middle class families and seniors who had more obligations than time. We ease the burden of our clients by performing our professional duties which allow them time for leisure and family and for the real important things in their lives. In 2000, we streamlined and magnified our customer service goals in order to ensure that each client and customer's unique needs were met. Our headquarters are located in Bessemer, Alabama and includes senior management, marketing, finance and human resources. Outlying offices house service representatives to serve customers locally.

GLOBAL MEDICARE MARKETING Associates, partners in our success, vigorously uphold our mission statement for every assignment. Our customers and partners have responded tremendously and their support of our commitment has enabled GLOBAL MEDICARE MARKETING to extend our operation nationwide and across the state of Alabama. With the entire staff of GLOBAL MEDICARE MARKETING sharing our vision of distinctive quality and unparalleled customer service, we are headed for greater success.

 


 

Our Goals, Values, and Beliefs

Our goal at GLOBAL MEDICARE MARKETING is simple -- extraordinary customer service as we provide our customer's needs in the insurance service industry. We accomplish this by taking over the tasks which interfere with an enjoyable, leisurely lifestyle; and by partnering with organizations that have the finest reputations for quality.

Our goals are accomplished by a commitment from every Associate.

Our values and beliefs require that we:

  •   Treat each Associate with respect and give them an opportunity for input on how to continually improve our service goals

  •   Treat each Associate fairly and with mutual respect. The Company does not tolerate discrimination of any kind and encourages all and supervisors to involve Associates in problem solving and the creativity process.  When problems arise, the facts should be analyzed to determine ways to avoid similar problems in the future.

  •   Provide the most effective and efficient corrective action, to resolve customer service issues, to ensure our customers satisfaction and that the problem not be repeated in the future. In this way, we will maintain our leadership position in the industry.

  •   Foster an open door policy which encourages interaction, discussions and ideas to improve the work environment, thus increase our productivity.

  •   Deliver competitive, impeccable service to our customers and, where required, partner our customers with companies who share our mission vision.

  •   Make "Do It Right The First Time" our commitment as a team and our only way of doing business. This commitment will assure continued growth and prosperity.

 

 

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